The 10C Model: How to Evaluate Suppliers Holistically and Risk-Consciously

In a world of economic uncertainty, geopolitical risks, and increasing regulatory demands, supplier evaluation has become a strategic core task. At scrioo, we believe: Only those who evaluate and monitor their suppliers in a structured, data-driven, and real-time manner can build resilience, ensure compliance, and minimize cost risks.

What is the 10C Model?

Originally developed by Ray Carter, the 10C model outlines ten key criteria to consider when selecting and evaluating suppliers. It helps companies minimize risks, ensure quality, and optimize the strategic alignment of their partners. At scrioo, we have translated this model into a flexible, customizable scoring system – ideal for companies that want to make their supply chains transparent, comparable, and compliant.

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The 10 Evaluation Criteria at a Glance:

1. Competence

How competent is the supplier in their field?This includes technical capabilities, innovation potential, product or service quality, and subject matter expertise.

2. Capacity

Does the supplier have sufficient capacity?Assessed through production volume, scalability, resource availability, and reliability.

3. Commitment

How committed is the supplier to the collaboration?Key factors include long-term orientation, willingness to invest in the partnership, and honoring agreements.

4. Control

How well does the supplier control its processes?Covers quality assurance, internal standards, traceability, as well as risk management and IT security.

5. Cash

How stable is the supplier's financial situation?A sound capital structure and creditworthiness are essential for a reliable supply relationship – especially in times of crisis.

6. Cost

Are pricing structures competitive and transparent?Consider not only the purchase price, but also TCO (Total Cost of Ownership), economies of scale, and price trends.

7. Consistency

How consistently does the supplier deliver over time?On-time delivery, consistent quality, and low failure rates are key indicators.

8. Culture

Are corporate cultures compatible?Cultural alignment, ethical behavior, sustainability, and values are becoming increasingly important – especially with regard to ESG and regulatory requirements.

9. Clean

How environmentally conscious and compliant is the supplier?Focuses on environmental standards, compliance, certifications (e.g., ISO 14001), and adherence to legal requirements such as the German Supply Chain Due Diligence Act (LkSG) or the EU Deforestation Regulation (EUDR).

10. Communication

How transparent and effective is communication?Clear points of contact, response times, digital integration, and collaborative tools are essential for agile cooperation.

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What Does 10C Scoring in scrioo Offer You?

The growing complexity of global supply chains demands structured, data-driven decisions. By combining your internal perspective – such as audits, credit checks, or hands-on experience – with real-time data from a wide range of external sources via scrioo, you gain:

• Transparency and early risk detection – before they materialize

• Standardized supplier assessments – across teams and countries

• Greater resilience – through better-informed decisions

• Compliance assurance – e.g. in the context of LkSG, NIS-2, or EUDR

• Cost reduction – by avoiding follow-up costs of poor performance

Conclusion: Structure Creates Security

The 10C model is a proven standard for holistic supplier evaluation – both for selecting new partners and for ongoing supplier development. Supplier relationships are more than contracts – they’re part of your risk architecture. By integrating the 10C model into your supplier evaluation, you get a tool that aligns your internal perspective with scrioo’s external insights – taking your strategic procurement to the next level.